The Stewards Manual
The Stewards Book outlines stewards' various duties and responsibilities in the workplace. Chapters range from "Dealing with Management" to “The Steward as Political Activist." The book also provides a handy checklist of things stewards need to know, have, and do. For a hard copy, contact SEIU's Fullfillment Center at (202) 842-9872, or e-mail
mailroom@seiu.org.
The Stewards Book»
Your Role As Steward: The Basics Get the basics about what you need as a steward, what your protections and duties are, and how to welcome new workers to the job.
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Talking to Your Co-Workers The how-to of explaining SEIU and how we work as a union, explaining our dues system, and what a difference the union makes.
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Problem-Solving 101 What do you do when confronted with a problem. This section teaches how to identify problems, what you have a right-to-know as steward, how to analyze the problem, and working with management to resolve issues quickly.
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Your Role As Steward: In-Depth So, you've got a dispute in your workplace that's not going away easily. Stewards wear many hats, and have lots of tools at their disposal to resolve issues short of filing formal grievances.
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Disputes and Grievances: Rights, Procedures and Best Practices For the occasions when meetings between management and a member can lead to discipline or a grievance, read the step-by-step of the members' (and your) rights, and how to formally craft grievances to reach the right resolution for workers.
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Glossary and Bibliography Read about SEIU's terminology and supporting information to find out more.